We do our best to offer you high quality products at low prices. All products are guaranteed to be as advertised, to be free from defects, and to perform the function they are designed for. We are confident the quality of our products will meet, if not exceed your expectations.
If an item is defective in any way or not satisfactory, you may return it and we will replace the item or issue full refund of your order.
We accept standard returns for unused, undamaged items in their original packaging.
Refunds for approved returns are normally issued and credited within one business day from the time the returned item is received in our warehouse.
Should you need to return an item, please notify us within 30 days of receipt of your order. To arrange a return, call us at 330-535-2811 or email-us. Please provide your name and order reference number.
For standard returns, the shipping costs of the original order, the returned item(s) and any exchanged item(s) may be the responsibility of the customer. Returns may be subject to a restocking fee of 20% of the item's purchase price. These costs and fees apply unless the item is damaged or defective, or you received the item in error. Restocking fees are charged in order to cover the costs incurred with processing orders and returns, inspecting the items returned, and returning the items to inventory. If we did not charge these fees, these costs would have to be included in our prices. The restocking fee allows us to keep our prices low for all orders.
In order for us to issue a refund for a standard return:
Returns can be mailed to:
424 West Exchange Street
Akron, OH 44302
We are always seeking ways to improve our service. Please feel free to e-mail us feedback.